Refund policy
At LARA, we take pride in crafting high-quality garments made to order, supporting slow fashion and sustainability by reducing waste and avoiding dead stock. We encourage all customers to shop and if we give a refund it will be authorized to your store credit account. Please carefully review our policy below to ensure you are making a confident purchase.
Exchange Policy
- Size Exchange Only: If the size of your order isn’t right, you have 14 days to exchange your item and send your original order back to us.
- Contact Us: To request an exchange, please email info@dressinlara.com with your order number and an image showing the security ribbons still attached.
- Shipping Costs: Please note that we do not cover shipping costs for exchanges, including any international shipping fees or taxes.
Exchange Eligibility:
To be eligible for an exchange, please ensure the following conditions are met:
- The item must be in its original condition with all security ribbons still attached.
- You must initiate the exchange process by emailing us at info@dressinlara.com within 14 days of receiving your order.
Thank you for choosing LARA!